Privacy Policy
French Culinary Arts Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site or use our services. It also outlines your rights regarding your personal information.
Data Controller
French Culinary Arts Academy, located at 14 Rue du Pain, 69002 Lyon, Rhone-Alpes, France, is the data controller responsible for the processing of your personal data as described in this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our site and services, including:
- Personal Data: This includes information that can be used to identify you, such as your name, address, email address, phone number, payment information, and any other information you provide when you register for a course, subscribe to our newsletter, or contact us.
- Usage Data: This includes information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our site. This helps us improve your experience and personalize content.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To provide you with the courses, workshops, and other services you request, and to improve the functionality and content of our online platform.
- Processing Transactions: To process payments for courses and other services.
- Communicating with You: To respond to your inquiries, provide customer support, and send you updates and promotional materials about our courses and services. You can opt-out of receiving promotional materials at any time.
- Personalizing Your Experience: To personalize your experience on our site and provide you with content that is relevant to your interests.
- Analyzing Usage Data: To analyze how our online platform is used and to improve its performance and security.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Other Third Parties: With your consent, we may share your information with other third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data transmitted online.
- Implementing security measures to protect our systems from unauthorized access.
- Limiting access to personal information to authorized personnel only.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request access to your personal information that we hold.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we erase your personal information, under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances.
- Right to Data Portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information, under certain circumstances.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights.
To exercise your rights, please contact us at: French Culinary Arts Academy, 14 Rue du Pain, 69002 Lyon, Rhone-Alpes, France.
Cookies
Our site uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Links to Other Websites
Our online platform may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: French Culinary Arts Academy, 14 Rue du Pain, 69002 Lyon, Rhone-Alpes, France.